Effective Date: [2 FEB 2026] Website Name: GP Digital Marketplace Contact Email: kumardeepu9873@gmail.com 1. Overview GP Digital Marketplace ek digital marketplace platform hai jahan hum digital products provide karte hain jaise: E-books Digital Templates Software & Tools Online Courses AI Reel Bundle (Ready-Made AI Reels, Video Prompts, Editing Files, Scripts, Assets etc.) Sabhi products digital format mein deliver kiye jate hain (download / instant access). 2. AI Reel Bundle – Special Policy AI Reel Bundle ek digital content package hai jisme ready-made reels, editable files, prompts, scripts aur creative assets shamil hote hain. Kyuki yeh product purchase ke turant baad access/download ho jata hai, isliye: AI Reel Bundle non-returnable hai AI Reel Bundle non-refundable hai Ek baar access milne ke baad refund provide nahi kiya jayega Please purchase karne se pehle product description dhyan se padhein. 3. No Refund Policy (Digital Products) Digital products ko return karna technically possible nahi hota. Isliye ek baar payment successful hone ke baad aur product access milne par refund issue nahi kiya jayega. 4. Exceptional Refund Cases Refund sirf niche diye gaye situations mein consider kiya jayega: Payment successful hua ho lekin product access na mila ho Duplicate payment ho gaya ho Technical issue ki wajah se file download nahi ho rahi ho Wrong amount charge ho gaya ho Note: Refund sirf genuine cases mein hi diya jayega. 5. Refund Request Process Refund request karne ke liye email kare: 📩 kumardeepu9873@gmail.com Subject: Refund Request – Order ID Email mein yeh details include kare: Full Name Order ID Payment Screenshot Issue ka clear explanation Request purchase ke 3-5 working days ke andar submit karna hoga. 6. Processing Time Agar refund approve hota hai to amount 5-10 working days ke andar original payment method mein process kiya jayega. Bank/payment gateway delay ke liye GP Digital Marketplace responsible nahi hoga. 7. Fraud & Misuse Agar koi user content download karke refund abuse karta hai ya misuse karta hai, to: Refund deny kiya jayega Account permanently suspend kiya ja sakta hai Legal action bhi liya ja sakta hai 8. Policy Updates GP Digital Marketplace kabhi bhi apni refund policy update ya modify kar sakta hai. Updated version website par publish hone ke baad effective hoga.